Frequently Asked Questions (FAQ)
Welcome to LivingProof Design! We’ve put together answers to our most common questions to help you shop with confidence. If you don’t see your question here, feel free to reach out to us.
About LivingProof Design
What is LivingProof Design?
LivingProof Design is a bold and creative print-on-demand brand offering unique apparel, accessories, and digital products designed to inspire individuality and self-expression.
Where are you located?
LivingProof Design operates online. Our production partners are located in various regions to ensure efficient fulfillment and delivery.
Orders & Products
Are your products made to order?
Yes. Most of our physical products are made to order. This helps reduce waste and ensures each item is created especially for you.
What types of products do you sell?
We offer print-on-demand apparel and accessories, as well as digital downloads such as printables, puzzles, coloring books, and templates.
Can I customize a product?
At this time, customization is limited. If a product includes customization options, they will be clearly listed on the product page.
Digital Products
How do I receive my digital download?
After purchase, you will receive an instant download link via email or through your account. No physical item will be shipped.
Can I get a refund on digital products?
Due to the nature of digital files, all digital product sales are final. Please read product descriptions carefully before purchasing.
What can I use the digital files for?
Digital products are for personal use only unless otherwise stated. Reselling, sharing, or redistributing the files is not permitted.
Shipping
How long does shipping take?
Processing times typically range from 2–7 business days. Shipping times vary based on location and shipping method selected at checkout.
Do you offer international shipping?
Yes, international shipping is available on most physical products. Shipping costs and delivery times will vary by destination.
Will I receive tracking information?
Yes. Once your order ships, you will receive a tracking number via email.
Returns & Exchanges
Do you accept returns or exchanges?
Because our products are made to order, we do not accept returns or exchanges for buyer’s remorse or incorrect sizing.
What if my item arrives damaged or incorrect?
If your item arrives damaged or you receive the wrong item, please contact us within 7 days of delivery with photos, and we’ll make it right.
Payments & Security
What payment methods do you accept?
We accept major credit/debit cards and other secure payment options available at checkout.
Is my payment information secure?
Yes. All transactions are processed through secure, encrypted payment gateways.
Contact & Support
How can I contact LivingProof Design?
You can reach us through our Contact page or by email. We aim to respond within 24–48 business hours.
Do you offer wholesale or bulk orders?
At this time, we do not offer wholesale pricing, but bulk orders may be considered on a case-by-case basis.
Thank you for supporting LivingProof Design — where bold ideas come to life.